Which competency is associated with encouraging open and candid communications with subordinates?

• A. Creates a positive environment
• B. Communicates
• C. Leads by Example
• D. Develops others

Answer: (A)

Open and candid communications flourish when the environment is positive, because subordinates need to feel safe, respected, and valued to speak honestly. A positive atmosphere builds psychological safety—trust that ideas, concerns, and questions won’t be punished or mocked. When leaders listen attentively, respond with empathy, and treat contributions fairly, people are more willing to share candid feedback and raise issues early, which improves teamwork and problem solving. While simply communicating, modeling behaviors, or focusing on developing others are important, they don’t inherently establish that safe, welcoming climate that directly invites open dialogue. That’s why creating a positive environment best supports encouraging open and candid conversations with subordinates.