To manage a heavy workload, the best action is to:

• A. Do all tasks yourself
• B. Delegate some tasks to your team members
• C. Postpone tasks until resources arrive
• D. Do not communicate deadlines

Answer: (B)

Managing a heavy workload means distributing the work across the team to keep progress steady. Delegating some tasks to team members is the best action because it uses others’ strengths, speeds things up, and frees you to focus on priorities and decisions. To do this well, assign tasks based on each person's skills, give clear instructions and deadlines, and set up check-ins to track progress. This approach keeps work moving and reduces personal overload, while still delivering quality results. Doing everything yourself leads to burnout and delays, postponing tasks creates backlog, and not communicating deadlines causes confusion and misalignment.